Cookies and privacy policy

Your personal data are in good hands.

Our privacy policy informs you of the purposes for which we process your personal data and the methods we use to do this.

In accordance and in compliance with the General Data Protection Regulation (Regulation 2016/679 of 27 April 2016 - "GDPR"), it also informs you about your personal data protection rights as of 25 May 2018.

 

1. Data Controller 

S.C.A. Carrières du Hainaut, a Belgian company with registered office at rue de Cognebeau 245, 7060 SOIGNIES (Belgium) registered with the register of companies (Banque Carrefour des Entreprises) under number 0401.155.871 – VAT No. BE0401.155.871 (hereinafter “we”, “our”) is the data controller of all your personal data in the context of its business relations with you.

2. Processing of personal data

 

The processing of your personal data includes all possible operations related to such data, including collection, registration, use or storage.

 

3. Categories of personal data

Except for specific cases for which we ask for your consent, we process your personal data as follows:

• Identification data (surname, forename, job title, company name, address, email address, telephone, GSM, etc.)
• Personal data (age, sex, marital status, hobbies and interests, language preference, preferred products, etc.)
• Commercial data (purchase history, complaints, payment data, product reviews, images you supply to us, etc.)
• Electronic identification data (IP addresses, cookies, ...)

 

4. Origin of personal data

We collect your personal data from different sources:

• The person concerned (as a result of you visiting the website and accepting cookies, requesting information, requesting prices, creating an account, placing orders, entering into a contract with our company, requesting a newsletter, taking part in surveys and/or competitions, visiting our stands, etc.)
• External partners (subcontractors, stone masons and marble cutters, advertising agencies, press agencies, exhibitions, ...)

 

5. Purposes for processing personal data

We have good reasons to process your personal data:

• To allow trade
• To supply you with our products and/or services (Art. 6.1.B GDPR)
• To assist you, advise you and keep you informed about our activities, news, competitions; to provide you with offers and personalised advice based on your profile or interests. It is your responsibility to provide us with your personal data and to allow us to process them: without your consent we are unable to process your request (Art 6.1.A GDPR)
• To comply with legislation that requires us to keep and/or transmit some of your personal data to the accounting and tax authorities (Article 6.1.C GDPR)

 

6. Location of personal data

Your personal data is stored in the European Union under security conditions appropriate to the nature of said data.

7. Security of personal data

We make every effort to secure and protect your personal data against loss, disclosure and unauthorised access to your personal data.

 

8. Recipients of personal data

Your personal data may be shared with:

• Carrières du Hainaut distributors who process your personal data in order to:
  • respond to your request and send you the requested quotation and any other relevant information,
  • as well as to keep you informed about activities, news and competitions, and provide you with offers and personalised advice based on your profile or interests.
• Subcontractors (marketing agencies, cloud, external call centre, etc.) who process your personal data on our behalf according to our instructions and in accordance with our privacy policy.
• Business intelligence, credit checking, fraud prevention and debt collection agencies.
• Public services, limited to legal obligations.
• Others: In case of sale or purchase of a company and/or assets, we may be required to communicate personal data to the persons entering into the contract stipulated with our company.

Apart from the recipients detailed above, no other third party will have access to your personal data, unless agreed and/or requested by you.

 

 

9. Transfer of personal data

Any transfers will only potentially be authorised within the European Union or European Economic Area or to countries whose legislation provides a level of data protection that conforms to the GDPR.

10.  Storage period

We retain your personal data for as long as is necessary to provide you with information, products or services.  We will delete your data 5 years after the last interaction (with the exception of personal data that we are required to store in order to comply with legal obligations).

If you ask not to be contacted, we will keep this information in order to respect your wishes.

11. Your rights according to the General Data Protection Regulation

 

• Information (Articles 13 and 14): the purposes of the data processing are explained to you in this privacy policy.

 

• Right of access (Art. 15): you have the right to obtain a confirmation that your personal data are being processed and, if they are, to access them.

 

• Right to rectification (Article 16): you have the right to amend or complete your personal data

 

• Right to erasure (Article 17): you have the right to ask for your personal data to be erased subject to a few exceptions (see point 10 Storage Period)

 

• Right to restriction of processing (Article 18): you have the right to restrict our processing of your personal data in accordance with the law.

 

• Right to portability (Article 20): you have the right to receive your personal data in a structured, commonly used and machine-readable and interoperable format, and to transmit them to another data controller.

 

• Right to object (Article 21): you have the right to object if you have not given your consent for your data to be processed (legitimate interest and/or prospecting).

 

• Automated decision-making (Article 22): you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

 

 

If you are not satisfied with our response, or if you believe that we are not processing your data in accordance with the current regulations, you can lodge a complaint with the relevant data protection supervisory authority in your country.

 

12. Minors

Persons under the age of 16 are not allowed to send us their personal data without the consent of their parents or legal guardian.

 

13. Cookie policy

Carrières du Hainaut websites use cookies to improve your user experience and to ensure that their content reflects your needs and preferences. Our cookie policy is explained on our website.

14. Amendments and entry into force of this privacy policy

This privacy policy was written in May 2018.

We reserve the right to amend it to comply with privacy regulations.  Consequently, we recommend that you review it from time to time.

15. Contact us

Do you have any general questions about this privacy statement?

Please send them:

• by email to privacy@carrieresduhainaut.com
• or by post to: Carrières du Hainaut – Team GDPR, rue de Cognebeau 245, 7060 SOIGNIES, BELGIUM.

Do you want to exercise your rights?

Please send your detailed request, signed and accompanied by a copy of your identity card (to confirm your identity so that we can protect your personal data from unauthorised access):

• by email to privacy@carrieresduhainaut.com
• or by post to: Carrières du Hainaut – Team GDPR, rue de Cognebeau 245, 7060 SOIGNIES, BELGIUM.

Carrières du Hainaut websites use cookies to improve your user experience and to ensure that their content reflects your needs and preferences. You are obviously free to accept them or not. If you refuse cookies, some elements of our sites will not work properly or will not work at all.
By continuing on our websites without adapting your cookie settings, you are agreeing to the use of cookies.

 

1. What is a cookie?

Cookies are simply small text files that are installed on your computer or your mobile device when you visit our websites. Thanks to these cookies, information about your visit to the website is kept during your visit to the website (session cookie) or during repeated subsequent visits (permanent cookie).

Cookies cannot be run as code or introduce viruses. They are not dangerous. They do not delete any data from your computer and do not damage any programs or files.

 

2. What is the purpose of a cookie?

Cookies generally facilitate and accelerate interaction between the visitor and the website and help visitors navigate between the different sections of the site.

Cookies allow a website to recognise a user's preferences, avoiding the need to keep entering the same information when you visit us again, such as your language preference or other selections you make.

 

3. Which cookies do we use?

Carrières du Hainaut websites use different types of cookies:

• Internal cookies, direct cookies which are generated immediately by carrieresduhainaut.com
• Functional cookies, which help us ensure easy browsing of our website.
• Anonymous analysis cookies, which allow us to analyse and optimise use of the website.

 

4. Google Analytics

This website uses Google Analytics, a web analytics service offered by Google Inc. Google Analytics uses cookies to help analyse how users use the website. The information your cookie generates about your use of the site (including your IP address) is transferred to and from Google to servers in the United States. Google uses this information to keep track of how you use the website, to report on website activity to site operators, and to provide other services related to website activity and use of the website. Google may provide this information to third parties if Google believes it is legally required to do so or to the extent that such third parties process the information on behalf of Google. Google will not associate your IP address with other data that it has in its possession.

 

5. How can you delete or refuse cookies?

Using the navigation settings of your computer, you can refuse the installation of new cookies and delete cookies already installed.

Refusing cookies:

If you do not generally want to allow the installation of cookies, but you want to make an exception for www.carrieresduhainaut.com cookies, you can enter this setting separately.

Please note that if you disable session cookies, our site may not work properly. These cookies are automatically deleted as soon as you close your browser.

Deleting cookies:

Using your browser settings, you can delete stored cookies as soon as the browser is closed.

Note that this setting prevents login data and passwords being retained. You will need to enter this data for every new session.

Refusing indirect targeted advertising cookies based on your interests:

Adapted advertisements allow us to offer you content adapted to your interests. It will therefore be less disruptive and must comply with EU legislation.

In most cases, the data used are related to your interests rather than to your personal data: you cannot therefore be identified.

If personal data are necessary, your consent will be requested.

The Your Online Choices ( http://www.youronlinechoices.com/be-fr/controler-ses-cookies) website allows you to check which companies have placed cookies on your computer, tablet or GSM.

 

6. Is this policy subject to change?

Carrières du Hainaut reserves the right to make changes to its cookie policy. Any changes will be published on this page. We advise you to check this COOKIE POLICY regularly to keep abreast of the changes.